What Fuels Conflict — And How We Can Defuse It
I love facilitating "aha" moments, and often the greatest aha moments are ones that land on me, based on the wisdom of the group I'm with.
That was again the reality recently when I led a workshop on Conflict Management for a dozen Okanagan College staff members. There was such a vibrancy to their participation and idea sharing.
The attached image was created by their feedback to the question "What fuels conflict, and what defuses it?" Thanks Chat GPT for helping organize the group's thoughts in such a clear visual way. Great practical takeaways here.
Conflict is truly part of everyday life. But we can get better at dealing with it when it arises (and even before!). We do have more control than we may imagine when it comes to how we react, how we show up, what we do and don't say.
Which "defusing" tool do you think will be helpful for you this week? Drop a note in the comments below.
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